Welcome to the  Ashlēy.com website (the “Site”). These terms and conditions (“Terms Of Conditions”) apply to the Site, Ashley Artistry (003492925-D), and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms Of Use. “Ashlēy” means Ashley Artistry, a company incorporated in Malaysia under registration number 003492925-D and having its registered address at No 22, Jalan Sering 2, Taman Sungai Sering, 43200 Cheras, Selangor, Malaysia.

By accessing the Site, you confirm your understanding of the Terms Of Conditions. If you do not agree to these Terms Of Conditions, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

SECURITY & CONFIDENTIALITY

Ashlēy ("we" and "us", as the case may be) takes your privacy seriously. This Terms & Condition ("Terms Of Conditions") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

USE OF YOUR INFORMATION

We use information held about you: to carry out our obligations arising from any contracts entered into between you and us; to improve our service to you; to ensure that content from our Site is presented in the most effective manner for you and for your computer; to allow you to use any interactive features and services of the Site should you choose to do so; to provide you (by post, electronic or other form of communication) with information you request from us; and to notify you of changes to our services; to customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.

DISCLOSURE OF YOUR INFORMATION

Your personal information may be disclosed to any company in Ashlēy , which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may disclose your personal information to third parties: for the purposes of fraud protection and credit risk reduction; to protect our rights, safety or property or those of our customers or third parties; in aggregate for marketing and commercial purposes provided no individual customers are identified; if you have provided your permission for us to do so; if Ashlēy , or substantially all of its assets are sold to a third party (in which case your personal information will be transferred to the third party upon completion of the sale); if we are under a duty to disclose your personal data in order to comply with any legal obligation, and/or in order to enforce our Terms Of Conditions of supply and other agreements.

USER SUBMISSIONS

Anything that you submit to the Site or other social medias and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site or other social medias, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.                                                                                                                                                                                                                                            

ORDER ACCEPTANCE & PRICING

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged. We will not be liable to you for any losses caused as a result of any unauthorized access to this data by a third party.

Prices for our Products may change from time to time, but changes will not affect any Order which we have confirmed with an Order Confirmation.

Prices are inclusive of SST at the applicable current rate chargeable in Malaysia for the time being. However, if the rate of SST changes between the date of your Order and the date of delivery, we will adjust the SST you pay, unless you have already paid for the Products in full before the change in SST takes effect.

The Price does not include delivery charges. Delivery charges will also be payable on your Order, and these will be added to the price of your Order prior to you submitting payment to us. For details of our delivery charges please see our Shipping.

APPLICABLE LAW AND JURISDICTION

These Terms Of Conditions shall be interpreted and governed by the laws in force in Malaysia. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Government of Malaysia to waive any objections based upon venue.

ARBITRATION

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Malaysia in English and governed by Malaysian law. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Malaysia and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.                                                                                                                                                                                       

USER INFORMATION

If you register with this Website, make a purchase via the Website, sign up for e-mails, apply for membership in one of our programs or enter a competition or promotion, you will be asked to provide personal information to us (“User Information”). Our information collection and use policies with respect to such User Information are set forth in the Website's Privacy Policy which is incorporated herein by reference for all purposes. You are responsible for keeping your User Information up to date and accurate.

PUBLIC AND INTERACTIVE AREAS OF OUR WEBSITE; RATINGS & REVIEWS; GUIDELINES

You represent and warrant that: (a) you have the legal capacity to contract (b) all User Contributions posted by you is original to you and that you are the sole author of such User Contributions, (c) no User Contribution infringes upon, violates or misappropriates a third party's intellectual property rights, (d) no User Contribution will be obscene, libelous, vulgar, offensive, malicious, discriminatory, defamatory or otherwise unlawful, (e) no other party has any rights to such User Contribution, (f) any "moral rights" in your User Contribution have been waived, (g) the User Contribution is not false, inaccurate or misleading in any manner, and (h) you are not being compensated in any manner for your User Contributions from any third party. You may not use our interactive services or any User Contribution to impersonate any person or entity, including, without limitation, any Ashlēy employee, forum leader, guide or host, or to falsely state or otherwise misrepresent your affiliation with a person or entity. You may not use the interactive services to collect or store personal data about other users. You may not include references to other competitors, websites, addresses, email addresses, contact information or phone numbers.

When writing a review for the Ratings & Review, please consider the following guidelines:

• Focus on the product and your individual experience using it;
• Provide details about why you like or dislike a product; and
• All submitted reviews, comments and questions are subject to these Terms of Use and our Privacy Policy.
• You grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub-licensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, make, sell and export any such User Contribution, in whole or part, and/or to incorporate them in other works in any form, media, or technology now known or later developed for editorial, commercial, non-commercial, promotional or any other purpose.

PRODUCT IMAGES, PRICING AND AVAILABILITY

The images of the Products in the Online Shop are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflect the color of the Products. Your Products may vary slightly from those images.

Errors may sometimes occur in our pricing. If we have made an error in the price of a product you have ordered, we will contact you. You will have the option to reconfirm your order at the correct price, or the order will be cancelled. Prices may change and offers may be withdrawn at any time. Offers and promotions may be available online only or in-store only. Please check the terms of the relevant offer.

The range and availability of the Products published in the Online Shop may vary from time to time. The packaging of the Products may vary from that shown on images on this Website.

All Products shown on this Website are subject to availability. Should a Product (indicated as available at the time the Order was placed by the Customer) no longer be available, the Customer will be informed by email, on when the ordered Product/Products is/are expected to be available again. Unfortunately, once you successfully make an order, we're not able to make any further changes like shipping method upgrades or change in quantities for your beauty haul. As Ashlēy is not liable for replacements or refunds for parcels that have been delivered to incorrect addresses provided, we always suggest reviewing your bag and shipping details before you check out!